Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Book now! Regards, Gerardo de Groot. job of getting us a room we liked too. Majestic Elegance Costa Mujeres has 570 rooms distributed in two different sections, the Elegance Club (Adults Only 18+) and Family Section (All Ages). Prices are the average nightly price provided by our partners and may not include all taxes and fees. A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm. more. Are any cleaning services offered at Majestic Elegance Costa Mujeres? Golfing is also available nearby at the Greg Norman Signature Golf Course in Playa Mujeres. We set an alarm to wake us early and as we were preparing to go to reception, the front desk actually called to let us know they would have a room for us in the main area and the same category we booked. The food was sooo good! Majestic Resorts has a new 5-star resort in one of the most exclusive areas of Mexico, beautiful Costa Mujeres.The opening of our all-inclusive resort, Majestic Elegance Costa Mujeres, is an addition that introduces complementary sophistication and innovation to this picturesque, white sand beachfront location located just 20 minutes north of Cancun. So, we spent the night between 2 bars and our smelly room. Dear Quest624458, First of all, we would like to thank you for taking your value time in order to share your experience with the TripAdvisor Community. Majestic Elegance Costa Mujeres Costa Mujeres Cancun All Inclusive - Costa Mujeres, Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. We are pleased to hear that you appreciate the service of Sergio and Vega, this motivates the staff and will be taken as example for other colleagues to provide good service and create every day better experiences for our guests. We want to emphasize that we do our best daily in each of service at Majestic not only to please but exceed the expectations of our guests and create favorable and unique experiences. Welcome to Majestic Elegance Costa Mujeres in Cancun - Playa Mujeres. Arrival date empty. I called the front desk and they let me know that he has a resolution and should be getting back with me momentarily. The head Chef, Giovani was very nice and came up to us several times a day to ask if we needed anything. The gym is supervised by qualified employees. They do use WhatsApp here to communicate with guests. We had plenty of sunshine by our room and an amazing butler, Gustavo. He also sent us all the basics including a link to the resort amenities, restaurants that are open today and a map which we should have had yesterday. Rooms have partially open bathrooms. Water sports center located at the beach ($). Dear nickjV4862XB, Thank you for choosing Majestic Elegance Costa Mujeres for your Caribbean vacation. The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards. On stunning white sands and clear waters of Costa Mujeres, Majestic Elegance provides wedding couples and their guests with an unbelievable stay. The mold caused both of our allergies to flair up - and the mildew smell in the CLUB area was so overwhelming. The problem is she is her own person with her own passport. They finally offer to have us stay in the original rooms for 1 night and said they "may" be able to move us the following day, and could potentially get my friend into a room in the same building on Sat (we were only staying 4 nights, so half of our vacation was wasted). Are there any historical sites close to Majestic Elegance Costa Mujeres? One per stay. Which room amenities are available at Majestic Elegance Costa Mujeres? Find details on rooms, activities, services and more. possible (hard to to enjoy yourself by the ocean) Sergio my butler (club side) did a amazing job going out of his way to communicate with me daily and get me what I needed. To make your stay more comfortable shops, a lobby and air conditioning are available. After dinner we'd grab a drink and head out to the show. INCORRECT DATE. Book a vacation package to Majestic Elegance Costa Mujeres in Cancun. At the Elegance Club we offer the Majestic Supreme Service, a variety of upgraded amenities and services only for the Club Section, some of these amenities include: Private and personalized check in/out will be done at a private area located in the Upper Floor. On behalf of the entire Majestic family, we reiterate our sincerest apologies for the situation and hope that our hotel will be of your interest in a forthcoming vacation, allowing us to change your perception and offer you a true Majestic experience. We called again after my husband saw him out escorting another couple. Stay at this 4-star beach property in Costa Mujeres. I stayed for a total of 8 days, 7 nights. Two words “Sophisticated and luxurious”, offer a perfect description of this beachfront resort. Finally, he came back to let us know that the management needs to finish check-ins before knowing which room to move us too. Spectacular Spa ($), offering 2 stories and 3 distinct areas to enjoy, beauty parlor, humid area, hydrotherapy and massage/treatment center. Majestic Resorts makes its debut in Mexico with the new Majestic Elegance Costa Mujeres. The "butler" met us at the room and when he opened the door I was appalled! Of course, as a Guest-focused company, we have taken note of each of the aspects pointed out that can be improved to share them with our Management, I'm pretty sure they will be happy to take advantage of these areas of opportunities to turn them into real strengths, thanks for helping us to get better. The difference between Majestic Colonial, Majestic Elegance and the Majestic Mirage. For those guests looking for a sanctuary, the magnificent MAJESTIC SPA offers a relaxing atmosphere and a mix of body and health treatments. Dear 209yehudak, First of all, I want to thank you for sharing your impressions of Majestic Elegance Costa Mujeres with thousands of travelers through TripAdvisor. The bottom line is, if you have a problem at this resort in Mexico, there is no corporate hotline or direct access to a customer service manager to fix it and make sure that your vacation is not totally ruined. 42-inch plasma televisions come with satellite channels. Carretera Libre 85 - Punta Sam, Playa Mujeres 77400 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. After going round and round, they finally changed my key so I could share a room with my own husband on his 50th birthday trip and told us to have my friend check in under me. INCORRECT DATE. Then she puts our wristband/keys on, one for each room. The temperatures range from 68° to 86° Fahrenheit from Oct – March and from 75° to 91° from April to Sept. My experience has been nothing short of amazing. Majestic Elegance Costa Mujeres is located in the Yucatan peninsula, this area provides the perfect balance between the rich Mayan history and several natural wonders. The only dinner that we all 3 enjoyed was the Japanese Habatchi. He went home at 5pm. We really enjoyed it. Arrival date empty. We asked to see the room first before we committed - it is a top floor with a pool upstairs and no hottub. We let them know the wasted day we had and were notified by them there was nothing they could do at night. Many travelers enjoy visiting Hacienda Mundaca (7.3 miles). He still did not show. Our staff will offer during the day spinning, stretching, yoga and Latin dance classes among other activities. Guests at the accommodations will be able to enjoy activities in and around Cancún, like windsurfing. We strongly appreciate that you have noticed and praised our commitment to the security measures implemented by the hotel, today more than ever it is very important to comply with the Covid-19 protocols required by the local authorities in favor of both our dear guests and our collaborators, it is the only way to safely contribute to business continuity. Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. We were so excited because we had researched and watch many video reviews, and now we feel it's necessary to share our experience so that others are not caught unaware. When we arrived at the resort, we were seated in a Cafe with a # - it was a busy check in day. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ($). Access to the facilities and service of the Family Section (All Ages). The Majestic Elegance Cancun is a sophisticated and luxurious choice for your destination wedding. General Manager. The farthest side. The Family Section (All Ages) has a total of 187 rooms divided in the following three categories: The ELEGANCE CLUB is the ADULTS ONLY 18+ section of the resort. 4 bars are exclusive for Elegance Club clients. In truth, the 3 of them rescued our vacation! Boutiques, Photoshop, minimarket and pharmacy. The stay at the resort was amazing and the New Years party was incredible. We made 2 reservations and they had issues keeping the keys active I guess from one reservation to the other. This is the version of our website addressed to speakers of English in the United States. the concierge Guaranteed us we would have it by 10am the next morning. Water issues = mold and mildew issues. The resort is only 2 years old! Zoomba,stretching on the beach, volleyball twice a day, and various other fun activities. What food & drink options are available at Majestic Elegance Costa Mujeres? We have had much better food on cruises and at most every other resort we have been to. Welcome cocktail and refreshing towel upon arrival. My husband and I visited Majestic Elegance Costa Mujeres in November of 2020. Book your Majestic Elegance Playa Mujeres vacation package through Sunwing.ca — Vacations are easier Under Our Wing Majestic Elegance Playa Mujeres - Sunwing.ca It looks like you’re browsing from outside of Canada. Majestic Elegance Costa Mujeres This spectacular new 5-star All-inclusive resort is surrounded by the most breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Costa Mujeres in Mexico’s Yucatán Peninsula. Even though we were there holding hands with wedding bands and matching passports. Guests in this section of the resort will experience the quality and services they have come to expect of Majestic Resorts with an adult only dedicated area. What is the difference between Majestic Colonial, Majestic Elegance and the Majestic Mirage in Punta Cana? Sincerely, Gerardo de Groot. We celebrated my friends' birthday that evening and the food was spot on! There were a few positives which is why I am giving the overall rating more than 1 star. Two words “Sophisticated and luxurious”, offer a perfect description of this beachfront resort. He left us at the buffet and that was the last we heard from him. Two exclusive oceanfront lounges with concierge services, library and table games. The Elegance Club has a total of 383 rooms divided in the following categories: The Elegance Club (Adutls Only 18+) section is separated from the main resort by a “natural fence”, which will ensure the privacy of those guests who are enjoying the pools or other areas of the Club section. Stay at this 4-star beach property in Costa Mujeres. Scuba diving lessons in the swimming pool. The food here is above average along the lines with two $$ restaurants. Cancun Bus Station is 9.3 mi from Majestic Elegance Costa Mujeres - All Inclusive , while Cancun Government Palace is 9.9 mi from the property. Yes, dry cleaning and laundry service are offered to guests. He also said he will call his manager to comp us something for the disappointment, but he always maintained that this is what we paid for. Uh - NO! That brings us to the worst part of our trip: After finally getting our wristbands for the same room, a bellboy took us to our room. That's right, they decided to have My husband and my Best Friend share a room. We always found something we liked to eat at all of the restaurants and never went hungry! It was late and we were hungry so we decided to try and make the best of it. We ask for a manager- we get the spa manager. There are 7 restaurants on site. The drinks and food were very good also! Everyday Gustavo updated us on which restaurants were open and what the daily activities were. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. SPA: On the far side of the resort. Your opinion is very important for us because it helps us to improve and offer a better service. This was seriously the best entertainment! One per stay. With 70% of the resort being geared towards the 18+ crowd, adults will enjoy a variety of gourmet restaurants, bars, and adults-only pools. View deals for Majestic Elegance Costa Mujeres – All Inclusive, including fully refundable rates with free cancellation. The waiter actually followed us to the bar area, and demanded that we give the Chef our room # so he could have a talking to us. Is parking available at Majestic Elegance Costa Mujeres? ft.) and 3 functional rooms provides capacity for up to 700 delegates and comprises up to the minute technical equipment to effortlessly run seamless events. Majestic Elegance Costa Mujeres. Guests can enjoy one-day trips to different ancient Mayan cities like: Chichen Itza, Tulum or Coba. Gerardo de Groot. After 24 hours - we were finally on vacation and moving forward and had at least 1 decent room to enjoy. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Majestic Elegance Costa Mujeres Costa Mujeres Cancun All Inclusive - Costa Mujeres, Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Majestic Elegance Costa Mujeres, Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres All Inclusive Family Resorts, Playa Mujeres Cheap All Inclusive Resorts, Playa Mujeres Adults Only All Inclusive Hotels, Hotels near Delphinus Conservation Sanctuaries, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near Instituto Tecnologico de Tizimin, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin. House wine (red, white, rose plus Champagne) with meals and at the bars. Click for more information. Majestic Elegance Punta Cana - All Inclusive offers 597 accommodations with DVD players and free minibar items. Access to 14 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+). The south eastern coast of Mexico enjoys tropical weather year-round. Opening hours 8am to 6pm. COSTA MUJERES — Majestic Elegance Costa Mujeres has opened its doors as the company’s first resort in Mexico. Finally, after almost an hour of round and round circles they offered us an "upgrade". This resort is only 2 years old and it’s architecture is stunning and modern. Exclusive access to a dedicated Restaurant (Italian) for breakfast and lunch a la carte service. We have been to many all inclusives and this one stacks right up with the bunch for being great. Personalized check-in with butler and tour. Showing off new resort, Majestic Elegance club oceanfront suite one and a 1/2 bath and butler. Vega was there most mornings and would provide delightful conversation to hotel goers. Book online with WestJet Vacations today. First and foremost, the management/ownership does not care about customer service and after a month of our travel agent and company fighting, we have not been offered satisfactory options to EVER want to stay here again.

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